Privacy Policy

I.About This Policy

This policy explains how Inekademia Hub Solutions collects, uses and protects your personal information when you use our website and academic support services. It works together with our Terms and Conditions and Cookie Policy. By using our services, you agree to it.

II.Information We Collect

We collect only what we need to help you:

1. your name and email address;
2. your order details, such as subject, level, deadline and budget;
3. the files and messages you send us; and
4. basic technical data, such as browser and device type, through cookies.

Please do not include sensitive personal information in your requests unless it is needed for your work.

III.How We Use Your Information

We use your information to:

1. reply to your request and match you with the right specialist;
2. keep you updated about your order, including payment and delivery;
3. improve our website and services; and
4. prevent fraud, abuse and security problems.

IV.Who We Share It With

We never sell your information. We share it only with:

1. the specialist working on your order;
2. payment providers, to process your payment securely;
3. trusted services that help run our website, such as hosting and live chat; and
4. authorities, only where the law requires it.

V.Cookies

We use essential cookies to keep the site working. We use live chat cookies only if you accept them. You can change your choice at any time using Cookie Settings in the footer. See our Cookie Policy for details.

VI.How Long We Keep It

We keep your order records for 3 years after your last order, to meet legal and accounting needs. Uploaded files are then deleted or anonymised.

VII.How We Protect It

We use sensible technical and organisational measures to protect your information, including restricted access to your files. No system is completely secure, but we work to keep your information safe. Your information may be processed in countries other than your own, and we take steps to keep it protected.

VIII.Your Rights

Depending on where you live, you may have the right to:

1. see the information we hold about you;
2. ask us to correct or delete it;
3. object to or limit how we use it; and
4. withdraw your consent at any time.

To use any of these rights, email us at info@inekademiahub.com. We may ask you to confirm who you are first.

IX.Children's Privacy

Our services are for people aged 18 or over, or with a parent or guardian's permission. We do not knowingly collect information from children without it.

X.Changes and Contact

We may update this policy, and the new version will show a new "last updated" date. Questions about your privacy? Email us at info@inekademiahub.com or use our Contact page.